Knowledge Base

You don't offer isolated web hosting accounts/LVE? CloudLinux and [other provider] does...

Often, isolating web hosting accounts on a per-account model like several hosters do, supposedly in the name of security, is actuallya way of hiding from the consumer some very relevant performance capabilities, creating limitations that are put in-place and prevent the consumer of fully enjoying e.g. a large or unlimited plan, or lead the consumer to unnecessarily upgrade to a higher paid plan.

The most relevant limitation that is frequently done is on hard drive IOPS, inodes and I/O - three performance measures that are unknown to most consumers, difficult to externally evaluate, and that may limit an otherwise great-on-paper web hosting plan.

For example, a NVMe drive can deliver up to 1 million IOPS - and a plan from any provider can limit it to 1.000-10.000 IOPS. However, as seen, it can as well limit I/O (maximum traffic) to, for example, 6 MB/s, as seen on the Internet, rendering impossible to ever get close to even the 1.000 IOPS measure, let alone the 10.000 IOPS.

This would effectively mean that, regardless of what's advertised, your website would be able to serve pages at a maximum of 6 x 8 = 48 Mbps, due to hard drive bottlenecking, which may hinder your website growth and render it unusable for several concurrent requests. Putting this in perspective with the example given above, in a regular 2MB web page, this means you would be able to serve until 3 users per second, or 259.200 users per day.

Seems enough at first glance, but... it isn't: if at any time you have 4 users in any given second (which is not impossible at all for any kind of website), one of those will have to wait, effectively creating difficulties to your users and, if you need to access the server, to yourself as well.

If for example 10 users are trying to access a 2MB web page, they will have to wait up to 3 extra seconds to be served, ruining your pageviews and your bounce rate - because your website has become too slow. And it's all to easy to reach this threshold - and lose visitors, which might mean lost money to you.

C-Servers wasn't convinced with such a solution. We prefer to buy additional servers to host any customer, by far, than to limit any customer's performance whatsoever. 

Our servers' performance limits are strictly those that each bare metal configuration has. Nothing else. 

There's no website big enough for us and there never will be. Your growth is our growth, and we do not want to limit it whatsoever. At most, if we see your website can justify a dedicated solution, we might offer you a transfer to a managed private server or one of our business offers in order for you to best address your website usage and ensure perfect access.

We will also manually monitor our web hosting performance to ensure the best service at all times.

You'll have all performance with us. This is a very relevant difference between C-Servers and all of the competition: we don't limit our customers and never will.